After sales technical support

Lawfulness of processing
All activities relating to personal data processing shall be lawful (consent, contract obligations, vital interests of the data subject or of third parties, compliance with legal obligations to which the controller is subject, public interest or exercise of official authority, legitimate interest pursued by the controller or by third parties).

Information statement
The information statement has been improved and updated to the new regulations (art. 13 and 14 GDPR).

Rights of the data subjects (right of access, right to erasure-right to be forgotten, right to restriction of processing, right to object, right to data portability)
Technical and organization measures have been adopted to ensure the data subject's exercise of his rights and to meet the data subject requirements.

Controllers, processors
Based on the new principle of “accountability”, SMI Group organization was re-defined, in order to proactively ensure integral compliance with the Regulation.
Redefinition of the role of data processors and service suppliers whose activity implies personal data processing.

Risk of data processing; accountability measures taken by controllers and processors (Impact assessment, record of processing activities, security of processing, data breach)
The “Conformity document”, including records of data processing activity, plans, adopts and demonstrates all technical and organizational measures taken to adequately perform the data processing activities and specifies the necessary procedures to be adopted to notify data breach.

Transfer of personal data to international organizations
Smipack adheres to the general principles and guarantees concerning the transfer of personal data to third Countries.